Insurance and Safety Commitment at Storage North End
Storage North End is committed to delivering a safe, secure and fully insured removals and storage service. We understand that you are trusting us with your possessions, and we take that responsibility seriously. Our approach combines comprehensive insurance cover, thorough staff training, correct personal protective equipment and a detailed risk assessment process for every move.
Insured Removal Company for Peace of Mind
As an insured removal company, Storage North End maintains comprehensive insurance cover designed to protect both our customers and our business operations. This includes cover for the work we carry out in customers homes, business premises and storage facilities, and for the goods we handle in the course of removals and storage services.
We aim to ensure that your belongings are handled with care at every stage, but in the unlikely event that something does go wrong, our insurance arrangements are in place to provide an additional layer of reassurance. Policy details and any applicable limits or exclusions are available on request so that you can make an informed decision when choosing our services.
Public Liability Insurance Protection
Public liability insurance is a core part of our protection framework. This cover is designed to respond in the event of accidental damage to third party property or accidental injury to third parties arising from our work.
For our customers, this means that if an accident occurs during a removal or when we are working on your premises, there is a defined process and financial protection in place. We maintain public liability insurance at a level appropriate to the scale of our operations and regularly review our cover to ensure it remains suitable as our business and range of services grow.
Our teams are trained to work in a way that minimises risk, but we value the additional security that robust public liability insurance provides to our clients, their homes, their businesses and any visitors who may be present while we are working.
Staff Training and Professional Standards
The quality and safety of our service ultimately depends on our people. Storage North End invests in ongoing staff training so that every team member understands how to carry out removals and storage tasks safely, efficiently and respectfully.
Training covers safe lifting and handling techniques, correct packing and loading methods, safe operation of moving equipment, and awareness of potential hazards on site. New team members work under supervision until they demonstrate the competence and attitude expected by our company standards.
We also promote a culture where staff are encouraged to speak up about safety concerns, suggest improvements and take personal responsibility for working safely. Refresher training is provided periodically, and procedures are updated when industry guidance or regulations change.
Use of Personal Protective Equipment
Personal protective equipment plays an important role in preventing accidents and injuries during removals and storage work. Our teams are equipped with appropriate PPE based on the tasks they are carrying out and the environment in which they are working.
This may include protective gloves for handling heavy or awkward items, safety footwear to guard against foot injuries, high visibility clothing where work is carried out near vehicles or in low light areas, and any other protective items required by the specific risk assessment for the job.
We ensure that PPE is properly maintained and replaced when necessary so that it remains effective. Staff are trained in the correct use of their equipment and are expected to wear it consistently whenever tasks or site conditions call for it.
Structured Risk Assessment Process
Every move presents a different combination of property layout, access constraints, item types and client requirements. To manage this effectively, Storage North End follows a structured risk assessment process before and during each job.
Our team will assess access routes, stairways, parking arrangements, floor surfaces and any other factors that could affect safety. They will identify potential hazards such as tight corners, low ceilings, uneven surfaces or restricted vehicle access, and then consider how to control or reduce those risks.
Control measures can include using additional staff for heavy or awkward items, deploying lifting aids where practical, protecting floors and surfaces, planning vehicle positioning carefully, or adjusting the sequence of loading and unloading to maintain safe working conditions.
Risk assessments are treated as live documents. If conditions change on the day of the move, or if new hazards are identified, the team will reassess the situation and adapt the plan so that safety is never compromised.
Safe Working Practices on Every Job
Insurance, training, PPE and risk assessments are most effective when backed by consistent day to day behaviour. Our teams are instructed to keep work areas tidy, communicate clearly with customers, and coordinate their movements when carrying large or heavy objects to avoid slips, trips and collisions.
We also pay attention to protecting your property. Floors and bannisters can be protected where required, and items are moved in a controlled way to reduce the likelihood of accidental damage. Vehicles are loaded securely so that goods do not shift excessively during transport.
Continuous Improvement in Safety and Insurance Compliance
Storage North End is committed to continuous improvement in all areas of insurance and safety. We review incidents and near misses to understand what happened and how similar situations can be prevented in the future. Feedback from customers and staff is taken seriously and used to refine our procedures.
Our insurance arrangements, public liability cover and safety policies are kept under review so that they remain aligned with current legal requirements and industry best practice. By combining robust insurance, well trained staff, appropriate PPE and thorough risk assessments, we aim to provide a removals and storage service that is not only efficient and reliable, but safe and properly protected for everyone involved.
